Shop Support

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Your Actions, Your Solutions -

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Sizing Instructions

1. Take a strip of paper and wrap it around the area you want to measure.
2. Mark the point where the ends meet.
3. Use a ruler to measure the length of the marked paper.

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Our Guidance, Your Next Step -

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Product Info

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Product Feature

• Every item is handmade, so slight differences in color and design are normal.
• Manual measurements may vary slightly.
• Photos are for reference only and may look different in color.

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Allergic Reactions

• Stop using the accessory right away if it causes any allergies.

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Terms and Conditions

• By using our products or services, you agree to these terms.
• Terms may change, so please check them from time to time.
• Use our products or services responsibly by following the guidelines.
• We are not responsible for any misuse or damage caused.
• These terms follow the laws of the HKSAR.
• Your personal information is only used for orders and communication. It will not be shared with others.

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Delivery Info

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Local Delivery (no tracking)

• Hongkong Post's EC-GET 易寄取 service lets you pick up your package at a post office or iPostal station around 2-3 business days for $10.
• You will be notified via SMS when your package is ready for pickup.
• To find a convenient pickup location, please check the link.

For more information:

Visit the website / Call the hotline: 2921 2222 / Download the APP

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Local Delivery (with tracking)

• SF express's Drop & Pick 店到店 service lets you pick up your package at *順豐營業網點 around 2-3 business days for $16.
• You will be notified via SMS when your package is ready for pickup.
• To find a convenient pickup location, please check the link.
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• SF express's Drop Off 店到門 service lets you pick up your package at your address around 2-3 business days for $25.
• You will be notified via SMS when your package is ready for pickup.

For more information:
Visit the website / Call the hotline: 2730 0273 / Download the APP

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Oversea Delivery

• Additional customs/duties may apply. Costs vary by country.
• Contact your local customs office for details.

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Usage & Maintenance

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Maintenance and Care

• Alloys don’t last as long as pure metals in tough conditions.
• Take off accessories when swimming, bathing, or doing intense exercise.
• Clean them properly and store them well to make them last longer.

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Storage Tips

• Keep each item in its own space to avoid scratches or tangles.
• Use a polishing cloth often to clean them.
• Store them away from humidity and air.

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Repair Policy

• We only offer repairs—no returns or exchanges.
• You get one free repair within the first year.
• You’ll need to cover delivery and shipping costs for repairs.

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Contact

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Feel free to reach out if you have any questions.